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Security Policy


Substance Digital is committed to handling your information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to information only for those employees who require it to fulfil their job responsibilities.

No data transmission over the Internet can be guaranteed to be secure. Substance Digital is not responsible for any interception or interruption of any communications through the Internet or networks or systems outside Substance Digital's control. You are responsible for maintaining the security of your networks, servers, applications, passwords and access codes.

We make every effort to check and test material on Substance Digital sites. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system that may occur whilst using material, downloads or emails derived from the Substance Digital site.

When using Substance Digital services online, the security of your Substance Digital account information relies on your protection of associated Substance Digital account passwords. You may not share your Substance Digital password with anyone. If you do share your Substance Digital password with a third party for any reason, the third party will have access to your account and your information, and you may be responsible for actions taken using your password. You agree to notify Substance Digital immediately of any: (i) unauthorised account use or other suspected security breach; (ii) unauthorised use, copying or distribution of Substance Digital or accompanying documentation or content; and (iii) unusual performance of your Substance Digital services.